Chicago’s Hometown Plumber

Response from the owner:We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. This is not the level of communication we strive to provide.
To clarify, the $1,900 figure referenced was an estimate for the scope of work discussed—not a charge for completed work. The project would have required significantly more than two hours to complete, had we completed it, and the estimate reflected the anticipated time, labor, and materials needed to do the job properly.
Before moving forward, we made an effort to review and confirm the scope and pricing with you—especially given your husband is also in the plumbing/pipefitting trade—so there would be full transparency and no surprises.
No work was performed without approval. We understand how important clear, respectful communication is, and we regret if any part of that interaction came across the wrong way.

Response from the owner:Christine, thank you so much for the 5-Star Review.

Response from the owner:Alison, thank you for your 5-Star review and most of all thank you for always using Baethke Plumbing. We cherish the trust that you have given us.

Response from the owner:Thank you for the 5 Star review Saji.

Response from the owner:Thank you so much for your kind words Ken. I am glad that Josh was able to get you on the road to repair.

Response from the owner:Thank you so much for this incredible review—it truly means a lot to our entire team!

We’re especially glad to hear that Jack E. delivered the level of professionalism, respect, and communication that we strive for in every home we enter. Taking the time to ask permission, protect your space, and keep you informed is exactly how we believe service should be done.

It’s also great to hear that your new water heaters and annual whole-home plumbing inspections are giving you confidence—especially in a 145-year-old home where staying ahead of potential issues is so important. That proactive approach is exactly what helps prevent surprises and protect your investment.

We sincerely appreciate your trust in Baethke Plumbing and your continued support. If you ever need anything, we’re always here to help.

Thank you again for choosing your trusted “plumber near me”—Baethke Plumbing!

Response from the owner:Thank you for the kind words Alejandro.

Response from the owner:Cindy, thank you for sticking with Baethke Plumbing for the past 10 years and trusting us with all kinds of plumbing needs. We’re glad our team has been reliable, friendly, and professional, and we really appreciate you recommending us to others.

Response from the owner:Thank you for the 5-Star review!

Response from the owner:Thanks, Michael, for choosing Baethke Plumbing for your water heater replacement and for relying on us for emergency calls and annual checkups. We’re glad our crew could answer your questions and quickly swap out the unit when we noticed the damage so everything was done right. We appreciate your trust and continued support.